In the first year, you focus on the foundations of business: what organisations do, how they are structured, how companies make profits, and how people work together effectively. You complete 480 Guided Learning Hours (GLH) of Level 2 content within the diploma, covering topics such as:
- Business purposes and organisations.
- Financial forecasting and budgeting.
- Marketing planning and customer relations.
- Starting and running a small business.
- Working in teams and understanding online business.
You build confidence and practical skills through assignments, projects, and case studies that prepare you for the advanced phase.