Course : Diploma in Business Management
Phase 1

Pearson BTEC International Level 2 Diploma in Business

Semester duration: 14 weeks | Total Level 2 GLH: 480 hours

Read the full curriculum below.

Course units, hours and assessment
Total Guided Learning Hours (GLH) : 480

Unit 1: Business purposes Unit type : Core Unit - Mandatory (PSA) Guided Learning Hours (GLH) : 30

Unit description:
Understand the nature of business organisations and the environment in which they operate. Explore organisations locally, regionally, nationally and internationally and the framework in which they operate.

In this unit you will:

  • Understand the purpose and ownership of business.
  • Understand the environment in which businesses operate.

Unit description:
Investigate the activities, aims and objectives of different business organisations. Learn about the different functional areas in business organisations and how they link and interrelate.

In this unit you will:

  • Investigate the activities, aims and objectives of different businesses.
  • Explore the functional areas and their interaction in different businesses.

Unit description:
Understand the financial aspects of managing a business by looking at the key concepts of break-even analysis and cash flow forecasting.

In this unit you will:

  • Explore the costs and revenue of a business to calculate profit.
  • Explore break-even analysis and cash flow forecasting.

Unit description:
Develop an understanding of marketing and promotional plans, looking at the success of existing marketing and promotional campaigns.

In this unit you will:

  • Explore different marketing and promotional concepts.
  • Develop a plan for new product marketing.

Unit description:
Develop an understanding of the part played by people in business organisations by examining their different organisational structures, job roles and their functions.

In this unit you will:

  • Explore organisational structures and job roles in business.
  • Plan job roles in business.
  • Plan and prepare for employment.

Unit description:
In this unit, you will gain an understanding of how to start a small business. You will also learn the different activities involved in producing a business plan for a start-up business and pitching it to potential investors.

In this unit you will:

  • Explore the benefits of running a business and ideas for a start-up.
  • Research the market and produce a promotional plan for a new business.
  • Produce a financial plan for starting a small business.
  • Prepare a business plan.

Unit description:
Learn how to work effectively in teams to support business success and the role of a team leader.

In this unit you will:

  • Explore how business teams can be successful.
  • Demonstrate how to work effectively as a team member.
  • Investigate the role of a team leader.

Unit description:
Understand the importance of offering high-quality customer service in an increasingly competitive world.

In this unit you will:

  • Explore how customer service is provided in business.
  • Understand how consistent and reliable customer service contributes to customer satisfaction.
  • Demonstrate appropriate presentation and interpersonal skills in customer service situations.
  • Explore how to monitor and evaluate the service offered to maintain and improve customer service.

Unit description:
Develop an understanding of the different types of online presence and why businesses operate online. They will design a website and justify how it meets business needs.

In this unit you will:

  • Understand different uses of online presence, changes to the online environment and issues for businesses going online.
  • Understand advantages and disadvantages of an online presence.
  • Design with justification a website to meet business needs.
  • Understand the advantages and disadvantages of increased online business for customers and society.

Unit description:
Gain an awareness of the different sectors and channels used in retail and understand the importance of branding and promotion within retail businesses.

In this unit you will:

  • Understand the structure of retail businesses.
  • Understand the importance of branding and promotion for retail businesses.
  • Develop and promote a product brand.

Unit description:
This unit ties everything together by focusing on practical business operations.

In this unit you will:

  • Produce an operational plan for a small business.
  • Run a small business using appropriate skills and procedures.
  • Review the small business’s success.

Assessment

Your knowledge is not tested on exams alone. We use multiple assessment methods because real business skills show up in different ways. Throughout each semester, you will demonstrate competency through varied approaches that reflect how business actually works.

Assessment methods used:

  • Presentation – Pitch your ideas, defend recommendations, communicate persuasively to diverse audiences
  • Writen assignment – Reports, analyses, business plans, proposals – you will write professionally
  • Case study analysing – Examine real business scenarios and recommend solutions based on evidence
  • Portfolio of evidence – Compile your work across the semester showing your learning journey and growth
  • Reports writing – Formal business reports with findings, analysis, and actionable recommendations

How assessment works:

You will be assessed regularly throughout each semester, not just at the end. This means you get feedback early and often. You will understand what is working and where to improve, so there are no surprises when the grades come in.

In addition to these practical assessments, you are also required to take a TVTC Multiple Choice Questions (MCQ) examination at the end of each semester. This standardised exam ensures your knowledge meets Saudi Arabia's vocational training standards and complements your practical work.

Assessment breakdown:

  • Practical Assessments (50%) – Presentations, written assignments, case studies, portfolios, reports
  • TVTC MCQ Examination (50%) – Standardised exam at semester end

Grading scale:

Pass, Merit, Distinction — showing the depth of your learning and exam performance combined.

Self-study expectations:

Success on this course depends heavily on your independent work. You will need to:

  • Complete research outside of classroom hours
  • Finish homework tasks on schedule
  • Participate actively in group activities
  • Engage in self-study between sessions

This is not a passive learning process. You are taking responsibility for your education. Lecturers will guide you on how to manage your learning effectively throughout the study period, but the effort comes from you.

Why this matters:

These assessment methods prepare you for real work. You will present to colleagues, write reports to management, analyse business problems, and build portfolios of your work, exactly what you will do in a job.

Career outcomes

Following Level 2, you will acquire:

Knowledge and understanding:

  • Explain business purposes and why organisations exist
  • Describe how organisations are structured and function
  • Understand financial forecasting and budgeting
  • Analyse marketing strategies and develop marketing plans
  • Describe employment dynamics and workplace behaviour
  • Evaluate small business opportunities
  • Explain customer service principles and business operations

Practical skills:

  • Develop financial forecasts and budgets
  • Create marketing plans backed by research
  • Work effectively in teams and present your ideas
  • Build a basic business plan
  • Handle customer relations professionally
  • Manage online business operations
  • Make ethical business decisions

Employability:

  • You will have workplace-ready soft skills (communication, teamwork, reliability)
  • You can articulate your learning to employers
  • You understand business operations enough to contribute meaningfully to a team
  • You are equipped to progress to Level 3 or enter entry-level business roles
  • You have practical experience that sets you apart from theory-only candidates

Your qualification:

You will receive the Pearson BTEC International Level 2 Diploma in Business, officially recognised in more than 130 countries and approved by TVTC in Saudi Arabia.

Assessment

Assessment

Your knowledge is not tested on exams alone. We use multiple assessment methods because real business skills show up in different ways. Throughout each semester, you will demonstrate competency through varied approaches that reflect how business actually works.

Assessment methods used:

  • Presentation – Pitch your ideas, defend recommendations, communicate persuasively to diverse audiences
  • Writen assignment – Reports, analyses, business plans, proposals – you will write professionally
  • Case study analysing – Examine real business scenarios and recommend solutions based on evidence
  • Portfolio of evidence – Compile your work across the semester showing your learning journey and growth
  • Reports writing – Formal business reports with findings, analysis, and actionable recommendations

How assessment works:

You will be assessed regularly throughout each semester, not just at the end. This means you get feedback early and often. You will understand what is working and where to improve, so there are no surprises when the grades come in.

In addition to these practical assessments, you are also required to take a TVTC Multiple Choice Questions (MCQ) examination at the end of each semester. This standardised exam ensures your knowledge meets Saudi Arabia's vocational training standards and complements your practical work.

Assessment breakdown:

  • Practical Assessments (50%) – Presentations, written assignments, case studies, portfolios, reports
  • TVTC MCQ Examination (50%) – Standardised exam at semester end

Grading scale:

Pass, Merit, Distinction — showing the depth of your learning and exam performance combined.

Self-study expectations:

Success on this course depends heavily on your independent work. You will need to:

  • Complete research outside of classroom hours
  • Finish homework tasks on schedule
  • Participate actively in group activities
  • Engage in self-study between sessions

This is not a passive learning process. You are taking responsibility for your education. Lecturers will guide you on how to manage your learning effectively throughout the study period, but the effort comes from you.

Why this matters:

These assessment methods prepare you for real work. You will present to colleagues, write reports to management, analyse business problems, and build portfolios of your work, exactly what you will do in a job.

Career outcomes

Following Level 2, you will acquire:

Knowledge and understanding:

  • Explain business purposes and why organisations exist
  • Describe how organisations are structured and function
  • Understand financial forecasting and budgeting
  • Analyse marketing strategies and develop marketing plans
  • Describe employment dynamics and workplace behaviour
  • Evaluate small business opportunities
  • Explain customer service principles and business operations

Practical skills:

  • Develop financial forecasts and budgets
  • Create marketing plans backed by research
  • Work effectively in teams and present your ideas
  • Build a basic business plan
  • Handle customer relations professionally
  • Manage online business operations
  • Make ethical business decisions

Employability:

  • You will have workplace-ready soft skills (communication, teamwork, reliability)
  • You can articulate your learning to employers
  • You understand business operations enough to contribute meaningfully to a team
  • You are equipped to progress to Level 3 or enter entry-level business roles
  • You have practical experience that sets you apart from theory-only candidates

Your qualification:

You will receive the Pearson BTEC International Level 2 Diploma in Business, officially recognised in more than 130 countries and approved by TVTC in Saudi Arabia.

Next: View the Phase 2 - Level 3 curriculum here

Frequently asked questions (Level 2)

Level 2 is your foundation in business fundamentals, learning what organisations do, how they operate, and basic business concepts. Level 3 is where you specialise and think strategically. If Level 2 answers ‘what?’ and ‘how?’, Level 3 asks ‘why?’ and ‘what should we do?’ Level 3 prepares you for management roles; Level 2 prepares you for specialist or coordinator roles.

Yes, technically, but we do not recommend it. Level 2 requires 14 weeks of intensive, full-time study. You will attend class three to four days a week, in addition to completing homework assignments and self-study throughout the course. Many students who attempt part-time study while working fall behind. However, some mature students are able to manage it. It depends on your work situation. Please contact our admissions team to discuss your specific circumstances.

You can resubmit. In the event that you do not achieve a Pass on an assignment, your lecturer will provide you with feedback on how to improve. You will have one opportunity to revise and resubmit before the end of the semester. This ensures that you receive support rather than just a grade. For Pearson Set Assignments, you can re-sit during your programme.

It is standardised, so the difficulty is consistent across all centres. It is not meant to trick you, but it tests whether you've understood the material and can apply concepts. Most students who have engaged with the coursework find the MCQ exam manageable. The key is studying the learning aims and practising past questions.

Not necessarily. You can finish Level 2 and enter the workforce. Graduates often obtain good positions as coordinators or specialists. However, if you want to progress to management roles, Level 3 is the logical next step. There are also many employers who value seeing both qualifications. Consider your career goals when making a decision.

MARCH 2026 intake now open.

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